At CFO (Boardroom Media) we track over 1,000,000 startups and over 5,000,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top Canada based CFO’ operating in the Customer Service space. If you think a CFO’ is missing from this list, feel free to contact our editor on [email protected]
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.

Jane Rafuse
CFO of Holloway Lodging
Rafuse was the Vice President of Finance for Holloway from March, 2006 until becoming the CFO of Holloway on February 28, 2012. She is responsible for all aspects of financial reporting and accounting, corporate governance, financing and refinancing hotel properties, corporate tax planning and investor relations. Rafuse is a Chartered Accountant and Certified Management Consultant with over twenty years of experience in the financial accounting field.
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About Holloway Lodging: Holloway Lodging Corporation is a corporation focused on select and limited service hotels in tertiary and suburban markets.
David Brebner
Co-Founder, CFO of Mobials
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About 519 Growth Fund, Cyber Legends, Mobials: Mobials is a customer service software company located in London.
Nick Vaney
Executive Vice President and CFO of Empathica
Nick Vaney, Executive Vice President and Chief Financial Officer, is responsible for providing leadership and oversight of corporate development, finance, customer service, human resources and operational improvements at Ethoca. Nick was previously Executive Vice President and Chief Financial Officer of Empathica Inc., a SaaS-based software company focused on customer experience management for global corporate brands. He played a key role in the growth of Empathica, with the successful sale of the company and monetization for its shareholders in 2013. Nick’s prior experience includes the role of Vice President, Operations and Chief Strategy Officer, and the role of Chief Financial Officer, at Nightingale Informatix Corporation, a public SaaS-based software company in the electronic medical record (EMR) industry. Prior to that, Nick was at VRG Capital, the private equity division of The Vimy Ridge Group Ltd., where he was involved in the due diligence, investment and review of several private and public companies. In addition, Nick spent several years at Accenture Ltd., where he left as an executive within their Strategy and Business Architecture practice. Mr. Vaney holds MBA and HBA degrees for the Ivey School of Business, a BA in Economics from the University of Western Ontario, and is a designated CPA, CMA.
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About Empathica, Ethoca: Empathica provides customer experience management programs for brands and agencies.

Kevin Watson
Chief Financial Officer of QM Environmental
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About QM Environmental: QM Environmental is an environmental services company that specializes in leading environmental and industrial services.
Eric Welters
CFO of SoftSell.io
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About SoftSell.io: An all-in-one Digital Sales Room solution to collaborate with customers and offer a memorable virtual buying experience.